Bots on the Test plan are limited by the number of users. All new Botmother users can use the test plan for 14 days without restrictions on users. Starting from the 15 day, Test plan works only for five testers.
If the trial period ends, you will receive a notification by email and on the Main page:
Appoint yourself and your colleagues as testers so that the bot responds to you, or pay for a subscription.
You can find out more about the plans and compare them on the Tariff plans page.
If the bot does not restart via /start:
If the bot does not restart:
If the bot stops working on all platforms, but doesn't send any errors, try clicking on the "Save" button in the builder.
Check your email for notifications: it is possible that the bot was blocked due to exceeding the request limit (this happens when the bot is stuck) or for violating User agreement.
Make sure that the bot is open only in one browser tab.
If the bot doesn't start working after the above actions, write to the support chat or to email@example.com. Be sure to specify the email address to which the bot is registered and attach screenshots of the dialog in Telegram.