Telegram for Business

Functions

Telegram for business enables the bot to respond on behalf of the user in private messages. Users who wrote to your personal account will follow the bot scenario that you enabled in the settings.

Telegram for business is available only to Premium users.

The components that work when you send private messages via the Telegram for business function are marked with a special Telegram Business icon.

The bot will be able to respond on your behalf if the chat is active less than a day.

Setup

1. Open your Telegram account settings and go to Telegram Business.

2. Scroll down and open the ChatBots tab.

3. Add a bot that will respond to messages instead of you.

If you reconnect the bot to your account, Botmother will perceive the customers of this business chat who wrote before as new clients, since Telegram will replace the business chat ID

4. Select the chats where the bot will respond or add exception chats where the bot will not respond.

In the permissions for the bot, leave the Reply to messages setting active.

5. Click Done.

6. Go to the BotFather bot and send the /mybots command.

7. Select the bot that you want to connect to the Telegram for Business function from the list.

8. Click the Bot Settings button.

9. Then click Business mode.

10. Activate the function by clicking Turn On.

Done.

Send messages

The user can write from a regular account without the Premium function but the user who receives messages must setup Premium and Telegram for business for successful work.

After you send the message, a pinned notification that the bot has access to the messages will appear in your chat. By clicking the STOP button, you can interrupt dialogue with the bot.

Native request for Telegram Business

Telegram for Business supports Native request with the following methods:

  • sendMessage
  • sendPhoto
  • sendVideo
  • sendAnimation
  • sendAudio
  • sendDocument
  • sendSticker
  • sendVideoNote
  • sendVoice
  • sendLocation
  • sendVenue
  • sendContact
  • sendPoll
  • sendDice
  • sendGame
  • sendMediaGroup
  • sendChatAction

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