Chatbot builder

We recommended to work in the builder from a computer. Some features may not be available from your phone or tablet. Work and save the project in one tab so as not to lose your changes.

The Start screen is automatically added when a new bot is created. It is the main screen and by default is executed first when the bot starts. To add a new screen, click the Add screen button.

Components can be added to the screen either by drag-and-drop or by double-clicking — select the desired screen and click on the component from the list you want to add.

The All screens section contains a list of all bot screens. The selected screen can be renamed, hidden, duplicated, or deleted. You can also perform group actions on screens. For example, select several screens or all of them at once, show or hide them, as well as copy or delete them. This is useful for working with bots that have many screens.

If two or more screens have the same name, these screens will be marked with an exclamation mark in the list.

The Screen section contains the settings for the selected screen and a list of all the components located on it. Components can be deleted, duplicated or moved around the screen.

You can open the selected screen in the messenger by copying and pasting a link to the screen into the browser bar.

At the bottom of Screen tab, you can see which screens have transitions and which events are configured on the screen.You can create a group for the screen by clicking Add button.

In the same section, you can add screens to existing groups.

You can also change the screen name by double-clicking on the screen name in the builder field.

The Components section contains a list of all components that can be used to create a bot. They are added to the screen by dragging and dropping. You can also double-click a component to mark it and then double-click to move it to the desired screen. The component card indicates on which platforms it works

When you click on a component, the Component's properties opens. In the сomponent's properties, you can make changes to the settings of the components located on this screen.

The Minimap is at the bottom left corner of the page.

  • Using the "+", "-" buttons and the slider at the bottom of the minimap, you can adjust the screen scale.
  • The minimap is hidden and revealed using the "Hide minimap" or "Show minimap" buttons.
  • By pushing the minimap to the maximum, you can see all the screens created in the bot.
  • In the minimap, screens are schematically indicated by light blue rectangles. The highlighted screen on the minimap turns blue.
  • Clicking on an area of the minimap moves the focus to that area. The focus shift can also be seen on the minimap.

Use the Menu on the left side of the screen to go to any section of the bot, return to the home page or open the knowledge base.

Make sure you save all your changes in the bot. To do this, use the Save button.

If you have any questions, write to our support. Chat with support is at the bottom left corner of the page.