The bot or account is blocked

For exceeding the requests number

This error occurs when the bot is looping. Examples of a looping bot:

Or:

To fix it, you need to check the chains so that the bot does not perform a continuously repeating cycle of screens.

There should not be more than one Forward on the screens.

If you are using Buttons with hints, use Fork after it.

After eliminating the looping, open the General Settings section, turn on the platform and make a save so the bot works again.

After performing these steps, the bot will be functional again and ready for use. Don't forget to monitor its operation and regularly check for errors to avoid repeated looping.

For violating the user agreement

The offer with the rules is located at: http://botmother.com/terms.

If you think that you don't violate the offer and you shouldn't be blocked, write to us by email sup@botmother.com. In the letter, be sure to specify the registration email address for repeated verification.