You can return the funds within 7 days after paying for the service, but only if you pay for the account for the first time.
To request a refund, write to us at firstname.lastname@example.org from bot owner’s email.
If you do not plan to use the bot, we recommend you cancel your subscription, because the funds charged for auto-renewal of the plan are not refunded.
A few days before the next write-off, a letter comes to the mail with a reminder of the forthcoming write-off of money. We recommend you monitor notifications in emails in order to have time to cancel your subscription, if necessary.